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Return & Refund Policy

We do not accept returns, unless the goods are identified as damaged on receipt of delivery.

All customers can cancel their orders any time up to 15 calendar days from the day on which you receive the goods, by approving the return through a “purchase return” document. We will process your refund within 7-10 days of receipt of the returned Goods.

Any products that have been mentioned under clearance price, discontinued or made obsolete will not be considered for return.

To notify us that you wish to cancel/return, please email us at [email protected] with the details of your invoice. Refunds of any transaction amount against any purchase through this website will be refunded through the original mode of payment or the customer may keep the cash on account pertaining to their next purchase.

We focus on sourcing high-grade quality products. If incase there arises any situation of a damaged goods/items/products the warranty or guarantee claims should carried out through Signtrade. The material will be thoroughly checked by us before accepting the product. The claims are accepted only when it is found to be a manufacturing defect.

Note: You must take reasonable care of the Goods whilst in your possession and they must be returned to us before we can issue your refund. Any damage noticed during this process; the refund/order cancellation will not be initiated.

Faulty, Damaged or Incorrectly Supplied Goods

If you purchase a product from us which is found to be faulty, damaged or incorrectly supplied, we will, at our discretion, supply a replacement product or provide you with a refund.

Please return the goods to us by one of the following methods:

(i) By hired delivery service: You are advised to intimate us by email or telephone. When returning items this way, we will not be responsible for any loss or damage to them in transit and, therefore, we strongly recommend that you use a recorded and appropriately insured delivery service. If returned products are lost or damaged in transit, we reserve the right to not to refund any amounts attributable for such loss or damage.

(ii) Goods Collection by us: We can arrange collection from you free of charge only from the place where delivery was originally made. In all cases, our delivery-note or other proof of purchase must accompany the returned product. Upon receipt of the product, we will examine it, or we may have to return it to the manufacturer for examination. We aim to dispatch a replacement product as per the stock availability or refund your money within 7-10 days.

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Company Overview:
Signtrade, with over 30 years of experience, has firmly established itself as a global leader in the signage industry, consistently driving innovation and technological advancement. Our unwavering commitment to excellence has earned us acclaim not only in the MENASA region but also on the international stage. As the foremost service provider in the region, we offer tailored, region-specific solutions, thoughtfully curated with state-of-the-art technology. We take immense pride in delivering unparalleled sales and technical services through our extensive sales network. At the heart of our achievements is our entrepreneurial team, whose dedication is pivotal to our enduring success.

Job Description:
As a Service Engineer for Large Format Printing Machines at Signtrade, your primary responsibility will be to install, repair, and service a wide range of Wide Format Equipment from top manufacturers. Working within a designated geographic territory, you will be dispatched to various job assignments based on the product and your level of experience. You will receive comprehensive training to make necessary mechanical or electrical repairs and provide preventive maintenance on all machines serviced.

Key Responsibilities:

  • Installation, service and Maintenance of Large Format Printing Machines from world-renowned manufacturers.
  • Provide on-site service, ensuring customer satisfaction.
  • Troubleshoot issues independently and make necessary repairs.
  • Perform preventive maintenance on serviced machines.
  • Collaborate with our customer base, ranging from large corporations to small and medium-sized businesses.
  • A minimum of 2 years of UAE experience is required.
  • Must possess a valid UAE driving license and have access to your own conveyance.
  • Willingness to travel within the MENASA territory for service calls.

Requirements:

  • Prior 2 years of UAE experience in large format printing machines is must.
  • An associate degree in electronics or comparable work experience or training is preferred.
  • Strong electrical and mechanical skills.
  • Proficient troubleshooting ability.
  • Strong independent thinking skills.
  • Excellent customer service and communication skills.
  • High energy level and self-motivation.
  • A strong desire and ability to learn.

How to Apply:

If you are a passionate, dedicated and technically proficient with the experience in Large Format Printing Machines, please send your resume and cover letter to [email protected].

Company Overview:
Signtrade, with over 30 years of experience, has firmly established itself as a global leader in the signage industry, consistently driving innovation and technological advancement. Our unwavering commitment to excellence has earned us acclaim not only in the MENASA region but also on the international stage. As the foremost service provider in the region, we offer tailored, region-specific solutions, thoughtfully curated with state-of-the-art technology. We take immense pride in delivering unparalleled sales and technical services through our extensive sales network. At the heart of our achievements is our entrepreneurial team, whose dedication is pivotal to our enduring success.

Job Description:
As a Color Management Profiler at Signtrade, you will be a critical contributor to ensuring accurate and consistent color reproduction for our projects. Your main responsibility will be to operate and manage the Barbieri Spectrophotometer, with the goal of calibrating and maintaining color profiles for various output devices, including printers and displays. You will closely collaborate with our production and design teams to attain the highest standards of color accuracy.

Key Responsibilities:

  • Operate the Barbieri Spectrophotometer to profile output devices.
  • Create and maintain color profiles for printers, displays, and other equipment.
  • Troubleshoot and calibrate devices to guarantee consistent color reproduction.
  • Collaborate with design and production teams to meet color accuracy requirements.
  • Monitor and analyze color data to identify and rectify inconsistencies.
  • Stay updated on industry standards and best practices related to color management.

Qualifications:

  • Previous experience with the Barbieri Spectrophotometer is required.
  • Strong knowledge of color theory and color management principles.
  • Proficiency in color profiling software.
  • Detail-oriented with excellent problem-solving skills.
  • Strong communication and teamwork abilities.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Relevant certifications and education in color management is a plus.

How to Apply:

If you are a passionate color management professional with experience operating the Barbieri Spectrophotometer and are eager to contribute to a creative and dynamic team, please send your resume and cover letter to [email protected].